During my career, Corporate Social Responsibility, better known by its acronym “CSR”  was a popular topic in every industry.   The...

I talk about staff often because I truly value their importance to a business and to their individual careers.  At any time, it is an...

I always believed that Management was the path for my career.  For some, management may not be of interest, but for aspiring leaders like...

Recently, during an exchange of emails with a young, talented, aspiring consultant, I was asked a simple question regarding management.  ...

While I was new to the theme park business, I very quickly found many similarities with hotels.  Even the measurement terminology was...

Successful leaders lead by example and they “do the right thing”  and not just do things right.   They have confidence and trust in their...

In my previous articles , I wrote about my career and acknowledged those around me who made my success possible.   Today, I would like to...

HALEAKALA is a volcano on the island of Maui in Hawaii.  It sits majestically on the island rising over 10,000 feet above sea level.  ...

Throughout my blog articles , I have talked about my sincere desire to help develop future leaders in sales for the tourism, hospitality,...

Early in my life and career, I learned this very famous quote by Henry Ford.  It meant a great deal to me then and continued to be...

Recently, I wrote about the importance of “pride” in our careers and daily lives .   I was always fortunate to have leaders around me who...

I have always wanted to reflect on the subject of “pride.”   As I look back on my professional career in hospitality and tourism which...

Throughout my professional career, the word “Retirement” was seldom on my mind.  Although the subject popped up occasionally, it was...

It happens many times, in many companies, and many industries.  The training budget seems never to be sufficient.  Even in good times,...

How important is training?  We have been talking about “training” throughout several of my blog articles.  You will have noticed that...

As a sales manager at the Westin Ilikai, my performance was deemed commendable.   During those years, together with the other sales...

As mentioned in past articles, I developed early in my career, a sincere desire and interest in helping to develop future sales...

In the last article, we looked at Branding with regards to your company and the product you sell.  Today, we want to take a look at...

Throughout my career in hotels and attractions, I have contributed to various “management trainee” programs.   It was a pleasure and an...

Throughout my sales and marketing career, I realized that I wanted very much to help guide others.    As I watch young salespeople trying...